how to return groupon voucher

Hello When I saw order was duplicated tried to cancel and had no luck. I WILL BE RETURNING IT TOMORROW. When I ordered and hit buy I was immediately directed to a your order has been completed and never had a chance to pick which size I needed. Hello .. So easy to order and spend money but when its time to return it's almost as if Groupon wants you to get so frustrated that you give up on returning the item. I purchased a groupon about a week and a half ago. THANKYOU I bought a 4'x3' canvas of a wedding picture and the picture I wanted did not have enough pixels for the size I wanted AND my son and daughter n law got cropped out of the picture. Need medium. Nothing. Please help. 85%. They stated that all sales are final. It is cheaply made and I want to return it but all I get is a "run-around". I there a possibility to exchange it for something else? Ordered therapy wraps Worthless just socks with toes cut out can't get return label from anyone please help 2 sets over 40.00, I need to return a bracelet I bought for my wife. Choose the Groupon in question and then scroll down to see the instructions for using it. What do you do next? Can I get my money back? and get the credit back. The voucher still redeems, as the paid-for amount is still valid. Only wanted 1. I recently placed an order and when I pushed confirm it stated technical problems try again later.I tried again later and now have a double order.i want to cancel one of the orders. I purchased a comforter it is the wrong size Your return page says I do not have a tracking number Please send me one. order . Sending back because I do not need more than I ordered. I need to get a refund on items I just got in. All requests for refunds must be submitted within 185 days of issuance of the Settlement Voucher. I ordered an item, but received the wrong item. anyone else have any ideas for me? Still have not received a replacement or refund. I told them i tried and that they wont because its to much weight and to big. :) Can I change it to a bigger size? Made the reservation for July 26 at the destination. something fishy going on? It took me about two weeks to get to the relative's home which was 3 hours from where I was staying. Im filling a complaint with the BBB! Not willing to work with me and told me to get in touch with groupon like it was their problem. Some sticking out of my hair so you can see it even after blow drying/hot iron. I was very disapointed. invoice has correct size yet item received is a King not a full/queen. I am sorry I purchased two sessions. Alchemic shampoo Chocalate arrived and top was busted open in bubble wrap and leaking. I'm pretty sure I'm a client also. Please send me an email concerning this matter Call customer service, Why can't I print a return coupon label. The sure shot laser link golf that I just purchased does not work and the from of the laser link is falling off. When a consumer purchases a Groupon Voucher based on a merchants promotional offer, the Groupon Voucher has two separate values. Now you say I can't return them when it was your error??? I purchased a photoshoot from Groupon and I am unable to get a response from the photographer to set up the photoshoot. I left messages and the women who gives the massage's only provides this service on weekdays No Weekends. You can create a follow-up. purchased tv from Groupon, Defective item. It is not what I wanted and therefore want to return. The app will allow you to scan both a paper voucher and, a mobile voucher. I'm really discouraged with your return policy instructions. be inputting into your merchant app or Merchant Center to redeem. Can I Give My Groupon To Someone Else I have found the same problem as Judy M. Unable to find the label to return items to exchange. I will never go for the next session, in fact this is the 2nd time I have received less than quality service from a Groupon Client. Arrived at hair "salon", where I booked a week and a half in advance. I bought a Visio 40 inch TV a couple weeks ago and the picture was great for about a week but now is so distorted I can no longer watch it, it was refurbished. I drove to the massage place and it's looks to be closed I've told them that. It was a terrible job Received the zip-flip messenger bag, yesterday March 28th. I have searched the Groupon website for 1 1/2 hours trying to get a refund on a handyman service I purchased. MRTV. I also did not appreciate the unprofessional call at 10:06 at night berating me, telling me this her livelihood and how could I write such a reply. Its A Pathetic Business That Seems Like Its Run By A Teenager In A Basement!!!! I would like to book two trips to Cotswolds on Friday 20/09/2013.The staff there responded me through email that it would be not available on that day. I want my money back. The second lady understood exactly what I was needing, she tried to get the refund approved and was unable. down or overloaded and to try in a few minutes. They Make It Very Difficult With No Return Label. Tel nummer, Just received my order? I didn't think Groupon was so unreliable. Other than this I've never had a problem! I will be writting to the main office. anyway. Hi I bought a voucher for a day out riding a Ferrari then realized it was for kids. Thank you for your quick del. Can you please send him a returns label to his phone and I will try and print the label off on my printer. They consider their customers as gullible, simpleminded uneducated, unintelligent and passive. Thank you. But I plan to delete thee groupon app from my phone. groupon return policy sucks,it's almost impossible to return a product,if u call to speak to someone ,they say its a 60 minute wait,any thing to discourage u from sending a return. So in other words had it been listed on the FAQS that the particular type of Groupon can only be refunded by myself on the computer not the app I would have been able to do that without bugging a soul. Please let me know what to do since your info is completely no help/! I Wish To Request A Paid Return Sticker Because The Item Does Not Work And Im Tired Of Being Taken Advantage Of. CAN SOMETHING BE DONE ABOUT THIS PL BE WARE BEFORE ANYONE PURCHASES ANY OFFERS ONLINE FROM GROUPON. The tickets are good through today. I was to fly out of Phioenix for Charleston SC; Southest gave full refund under weather circumstances. I am extremely disappointed with Deck it Out also known by C3G Inc in Edmonton Alberta Canada. One of the chargers is unfortunately broken. I just wanted my credit to go for the 20th carriage ride, not the 16th. Received the zip-flip messenger bag, yesterday March 28th. I received 4 and want to return 3 of them. When we are in business, we have to follow certain ethics. My return window will soon run out. After recently getting lost for the umpteenth time, I decided to join the 20th century and purchase a GPS navigation device. Deal. However, it's been a few weeks now and I haven't received anything back. Sometimes, the site will send these to your email. Here, they make it sound like they are the ones who discovered that the temple "no longer provide the services" and "we've had to cancel this deal." Scroll down to the bottom of the page and click on the Print button. Beginning withtracking is not easy; Groupon not very helpful; had to contact Fed Ex to get a correct tracking number for the USPS. It took some time to reach them, but I was told you had been notified. How do I return item that does not fit. The return process will NOT COMPLETE to allow the label to be sent to my email. Make sure to call in advance if the service requires an appointment, like a massage or pedicure. It has a dent, scratches, and a broken camera lens. Groupon assures you that a refund will be issued if you're unhappy with an item or service, or an unredeemed Groupon, but nowhere do they tell you how to go about getting a refund. So I want my refund I bought two pairs of sandals for my wife - I received three. I will not order from groupon again , advertisement in clothing is misleading, when refer to one size fits all is not true. GroupOn would not refund my purchase price and would only give me credit toward new GroupOn purchases, but that credit expired in 180 days. All together it's like $400.00 of stuff. I am trying to contact GROUPON for the last two days, no response, no way of getting throught to them on the phone. I've tried 3 times to contact Groupon Customer Support, but have never had a reply. This additional credit for both items should be back on my acct. Is really worst and bad atitude, management and service ! I just called trying to make an appointment for a massage that I bought a groupon for. Email me a return label. So the next morning I checked to see if they went through and it still showed failed. If a merchant refuses to redeem a valid Settlement Voucher, you may submit a claim to the administrator of the settlement fund to receive a refund check for the purchase price you paid for the Groupon Voucher, plus 20% of the promotional value of the originally offered deal. I bought an I phone case and it is the wrong size. Groupon is a business that will go on forever legally stealing from honest persons. Click this word. Their customer service is terrible, I called the retailer that the coupon was for and they have had several calls regarding this. I put an order in on the 9th it said shipped on the 11th. This is a crock. Thanks Groupon! M. I bought the coupon for Ducts Unlimited Service and they never showed up three times. I have been emailing and calling them for over two weeks and I just keep getting the run around. What the Settlement Means for Groupon Merchants: Accordingto a recent correspondence from Groupon to its merchants, Groupon believes that the settlement will likely mean nothing for most Groupon merchants. When it comes to buying things, there are a few things to keep in mind. NO MORE GROUPON. After you install the app and buy a Groupon, go to the menu in the app corner. The owner had no interest in doing the job that I was supposed to get the deal for. I WAS ORDERING A CASE OF WINE FOR $60.00 but I ordered a second groupon in error . It leads me to believe you do not accept no postage paid returns. Please advise ASAP I'm not very!! I am still waiting on them to email me back. Think of the voucher as payment, like a credit card. I use to purchase a lot of items from Groupon but will definitely bringing my business somewhere else after this experience. so what do I do. Please get back with me ASAP, I also am trying to return a purchase that I would like to exchange for a smaller size. GroupOn would not refund my purchase price and would only give me credit toward new GroupOn purchases, but that credit expired in 180 days. The following refund policies also apply: Local: Within a week (7 days) of purchase, any unredeemed voucher can be returned. please advise!!!! My next step is to post this on social media so people are aware that you hold your customer responsible even though it is a system error on your part that cause the second order to appear. https://www.youtube.com/watch?v=VRa6ws_z6-Y, https://www.groupon.com/pages/universal-fine-print, http://money.usnews.com/money/the-frugal-shopper/2014/02/20/5-things-you-should-know-about-groupon, http://www.businessinsider.com/redeem-expired-groupons-2011-10, http://www.moneycrashers.com/expired-groupon-deals/. It is not always possible to envision all the things about the product. I mistakenly ordered 2 years of New York magazine. I will never purchase a Groupon again!! Each time, you redeem a voucher, Groupon sends a survey to that customer asking if they would recommend, your business to a friend. I received an I phone 3 days ago and need to return it, can't make any headway with your process. There are 7 references cited in this article, which can be found at the bottom of the page. Buyer beware. I will not be purchasing any more products/services from groupon. I will be calling groupon tomorrow. the scent was placed on a tissue & waved in front of my nose. upon providing your good or service to the customer. Why is it so hard to do. I can't access return label & have to pay postage for return. Not impressed. I've read lots of reviews and they seem to do this alot. Not ideal, but I guess this is how Groupon increases margins. So even though i didnt think they would i lugged this huge dresser over there to be shipped and they wouldnt do it. To access your voucher, go to the voucher website and sign in. Before long my 14 day will be up. Very poor way to do business. My return days are running out. I will NEVER buy anything from Groupon again. Stanley E Engman, I bought two pairs of sandals for my wife - I received three. so I can use easily to my car ,but you send me two pice so I want to returne this items'. I have three charges on my bank card, no confirmation from Groupon, don't know what they are. Spent 1.5hrs on hold one day with Groupon, a good hour the next with no response. I purchased a Groupon for a Getaway for just under 400 bucks! I use groupon a lot,but I am not going to do business with a company unless I can get this solved soon. This means, if, the customer calls our Customer Support team to refund the voucher, our team will be able. I am utterly disgusted with Groupon, I purchased their so-called Solar Fairy Lights. I am not totally satisfied. I have to return the item as it does not fit the chair. Then when I show her after she tells me "she never" got it, does not even offer anything but "sorry I didn't get it". Shipment thanks. They simply lie about their products! The fourteen day return window will be spent trying to get a return voucher. I then unloaded this huge dresser again into the basement. Thank you. I do not know if i will ever be able to claim or even get my money back. Never using them again purshased tickets to dream girls they have charged me for 4 tickets when I wanted 2.There was a problem online and it was having difficulty processing my transaction next think I've been charged twice . She would not listen to my situation and she even yelled at me through the phone. I wish to return the Chef V 5 day cleanse I bought last night. By the time I was able to book an appt at the weight loss clinic it was past 7 days. Size needed , King. Tammy, Shoes returned wrong colour by post office tracker said you have received but I have had no conformation or refund. Restaurants, for instance, are trying to use reduced prices to fill tables during off-peak time periods. I submitted a ticket to Groupon, saying I want my money back. Item # IA_RP22MO33-WH2XL. I made sure BEFORE I finished the purchase! This was my very first and only experience and all I learned from this is that the founders of Groupon are obviously very smart. twice. So I'm not at all happy. the order if that will help, I have ordered wedding band from paris jewelry. Big suprise it didnt work. Groupon advises merchants that it expects claims to begin around August 2012. Ihas been received as is being reviewed. You do not have to offer goods or services in the amount of the promotional value because the promotion has expired. I am very dissatisfied with Groupon due to your error. I called and was told that I could not return it. ON top of that they dont even make a box that big. If I miss an appointment with this aesthetician, I am charged $79. I have e-mailed twice to get a refund for 99.00 taken from my checking account. Someone please help as this 80 dollar shredder doesn't even work. They must have a thief on their hands in the returns department. And will give refund if no one comes. I am amazed at how very nice they are!!! According to them- and I spoke with them 3 times- this is Groupon's place to inform me where to collect the tickets. Figure out which system works best for you. Can I get my money back? Then hung up on me . She was rude and said she could not talk to me anymore because she hD clients to attend to. During that time, you will be able to take the Settlement Voucher to the applicable merchant and receive goods or services in the amount that you paid for the Groupon Voucher. No more Groupon for me = I am tired of being ripped off. This item is reaching its time limit and I am frustrated trying to get a return label. I Made A Purchase And Paid For An Advertised Item, After Weeks Had Gone By I Did Not Receive What I Purchased, After Numerous Complaints I Was Told A Refunds Would Be Donelater I Was Sent Correspondence To Say That The Matter Was Being Handled By A Superior To Date I Still Await My Money. Have tried everything. I do not care for the fleece on the comforter. There is one final way you can redeem a voucher if the customer brings you a mobile voucher. I received two pairs of the rhinstone earrings . Could only get Groupon Bucks and not a refund. I want a refund. Did it through live chat, it took about 5 minutes, the hotel's policy was full refund before 4 days from arrival. No one could do it on there own. Two have been used and 1 remaining. I'd like a refund. It seems the women does not want to provide this service or is overwhelmed. I can not get it to charge. If youre thinking of giving a groupon to someone else, its important to be sure that you can actually use the voucher. I am now getting extremely frustrated and I am disappointed that I cannot return this damaged product due to their website being out of order which has been the case ever sincei I received the product. This is my first and last dealing with Groupon - I will certainly tell anyone and everyone not to deal with this site. I would have to wait for the package to arrive and return it to get my credit. I had to wait to call the merchant because I didn't know when we could all go. Can you please refund my money? I have an auto detailing voucher in my stuff. I contacted them the next day and was told via email that if I could get the vendor to approve it, Groupon would provide a refund for the extra charge. I Want To Return The Defective Earrings I Received Yesterday. I ordered one pair. I have no use for them and want my money back. It didn't take very long for them to answer and the customer service rep was very nice and handled my issue right away. May i surgess each of you that are unhappy do the same and maybe things can change, I did not received any merchant. I was dealing with GROUPON and not with PAYTM. I'm trying to return a purchase that turned out to be not as advertised. I purchased (nearly $300) three snorkel packages. I bought a groupon for Friendly's Restaurant. I placed an order for one tee shirt. I contact her again to get another appointment and she set me up again. The company I purchased is out of business I contacted Groupon asking for a refund or some compensation, and they were useless. Shame on me. Can you tell me how to return the second and to get my account credited for the one I'll be returning? However, when I go on the website and onto the item and click return, it is telling me it is a 'final sale' and I cannot return it. Please let me know soon. Groupon therefore refuses to stand behind their merchandise. The Groupon customer service agent was very pleasant and processed my refund without any issues. Would have requested a return label soon, but my 90 yr. old mom feel & was hospitalized. I just wanted my credit to go for the 20th carriage ride, not the 16th. I made a purchase that I intended to use but after purchase I realized I had misread the ending date so am unable to use. How can I do a return on a mobile device. 3 weeks later & numerous emails I was told either return the whole item or just accept it. She says I should just ask Groupon for a refund. quick delivery and love your site but need to return these. Trying to follow instructions: Track Order. I'm going to be an EX-Groupon fan, if they don't get their act together!!! Learn the differences between mobile and paper Groupon vouchers, when to redeem a Groupon voucher and how to mark a Groupon voucher as used. I purchased two Somas pillows through Groupon on 8/26/14. how do I exchange it? Below is the conversation with the Groupon Team: This is pretty easy to do. I love shopping for the deals. Afterward, we'll review three ways to mark your vouchers, as used: in the Groupon Merchant Center, using the Groupon Merchant app, or using the Groupon. Today is 9/3/14. The site uses your zip code to aggregate deals that are in your area. Would like to know will I be getting a "return label" tonight or whenever? I ask Groupon to make your return / refund site more people friendly. We bought a Groupon for a 4 hour fly fishing lesson. I have tried to print the prepaid label with no success. I chated online and was told I would get an email. I did not get the correct amount that I purchased . I have never had a problem with any of my groupons. Ordered size 11. I purchased a magnetic back brace. I made a Better Business Bureau complaint and I can see that I was not the only one that made a complaint regarding the functionality of your website and lack of customer support; Instead of taking ownership you shrug your shoulder and tell the customer to deal with it. I need to return it back to you. HOW?!?!? I ordered two aging defuser and humidifier all in one. I was sent 2 of same thing. I ha e spent s says trying to get a. I'm trying to return an item and the directions on Groupon site are not correct?? Highest up and management said sorry you purchased for a Realms, no I didn't do didn't go through so I only purchased two. Help! They have this weird policy with certain goods. Hi a few weeks ago i ordered a few items and the next day my account was deactivated and money refunded but today i received one those items with a return request but my account was deactivated so how do i return it? Once. I explain that I have called all the companies on their site and they don't have the day or its going to cost more. On line it keeps telling me there's a problem your end Deal. Who has serial numbers, who is the one who sent this item so irresponsibly? next screen, you will notice that you are looking through your mobile device's viewfinder. After reading through comments, apparently there is a common issue with transaction error messages and being charged without notification. You Were Very Helpful, Almost. They don't care, they make you use their shipping lable but they don't insure which means if yiu don't and item doesn't show up You DON"T GET THE REFUND!!! I will never use them again. I would highly desuade people from buying from Groupon. On the. Probably my mistake, but I have spent a hour trying to figure out how to cancel one of the tickets. Having problems getting code accepted. The items never made it to us and we work with the post office as they said it was delivered but they could not figure out what happen. I called customer service and was told that because I did not discover THEIR mistake in 14 days, I would have to suffer the loss or try to sell the lawn seats! DH. I would recommend deleting this company from your list . The prepaid mailing label will not print. This is unacceptable as I need to buy another car charger so want my money. I am out the money. GN660139 When I called to schedule an order and delivery, I was informed that they DO NOT DELIVER to a home but rather to a site over an hour from our home. Restricting discounts to off-peak time periods or unsold leftovers also reduces the risk of tainting a companys brand. I have had difficulty returning goods to Groupon. I thought I was all set to go once I bought the Groupon I need help getting my refund so I can book something else I never did Groupon before help. Will you please refund me asap. My dog is a Doxie 9lbs. very unhappy and want to resolve ASAP and have the money returned into my account. Every time I hit the button to get a return label I get this message. I also returned two defective earrings, one the gold loops and the other was a "tear drop" design. I HAVE READ AND REREAD YOUR POLICYS . When you slide it in the slot, it runs for a second and stops. Last year, a group of consumers filed a class action lawsuit against Groupon alleging that Groupon violated numerous state and federal laws. Additional parts not included in order. What the Settlement Means for Groupon Merchants, Your Durable Power of Attorney may no longer be valid under new Michigan law. I bought a laptop and its making weird random static/beeps noises whenever I play music ! found out that only 1/3 of the buffet was open the other parts had closed down permanently. I am fighting based on the voucher that was issued to me. Please let me know what to do next as I want to return a jacket. Some customers will even opt-in to receive a response from, you. Any ideas? To top it off they charged me 38.50 to refund me the Groupon bucks!!! So I immediately went online to Groupon FAQS to see how I obtain a refund. the coat was very nice, however due to size and other factors I would like a refund. Now at this late stage, the stance Champs is taking is they never issue a refund and that it should have been addressed within a 30 day period and I should have directed my request to groupon. Dress received was beautiful, but too large. I haven't felt this ripped off since someone broke into my car. Ani i would like to get a refund I don't even own a vehicle here my conformation : Very interesting company. Just went to a salon offering a good deal, what a waste of time and money. I paid postage u lied said return labels were free But it was a lieShame stop hiding an face your people. Hello .. They just practice false advertising all the time. from groupon's the email it said this 500 credit for one time use,we used it before it expried and it said its credit to account. I guess Groupon thinks nobody has anything better to do? The real problem facing Groupon is seller fatigue: merchants are finding they are not getting a positive return on their Groupon investment. Item ultra high powered sonic electric toothbrush. Will TRY to get refunds on remainder tomorrow! After a week or so working on the phone he contacted the seller to return it. Obviously Groupon isn't as trustworthy! Thanks for using Groupon! Because of that I will not shop on groups on anymore nor refer to others. This morning I managed to get through to a real person only to be told the reservations are in US$!!. When I tried to book for an appointment, I was told that the arrangement with Groupon has ceased a month ago. • Hi Team, I'm still waiting for my things"with details & my name & email & nothing ever so one night I try the chat &the person says I'm sorry I cannot help you, it's been too long, good day. I ordered a phone cover in Nov. 2017 and received wrong one. O will never order anything else from groupon . Just received my order? When I looked tonight oops it has been a little over the deadline. The Groupon expires January 12t. Really love Group onmost of the stuff is great. I ordered 1 sock puller and got 3. The Most Deluxe Thing Is A 2017 Diary Which Is Beautiful, But Who Wants 2017 Diary In May 2017? Apparently I was supposed to know this from fine print. I hope I don't have to get a lawyer or find a public network to get my money back or a updated expiration date for next year!! Just printed out a Return Shipping Label, attached it to my package, dropped it in the mailbox and I was done. Groupon stated I didn't return it fast enough. I am disgusted with the walker stalker purchase. When I went to my email to retrieve the vouchers on the day of the concert, I discovered that they sent me vouchers for the right band, but the WRONG DATE AND WRONG VENUE. The refund website cannot be accessed at all! What gives?? i only want a loveseat cover in fossil brown please. They should ensure customer satisfaction. I would like to know what that No item has been received. For example, I paid $99 ($500 value supposedly!) I followed the instructions for printing a return label but cannot get anything. I returned 2 items. Sent to my daughters house. Complete and mark, If you wish to toggle back to the viewfinder screen, you can locate and select the camera. I have been trying to get in touch with a rep for over a month with no success everyone I call the number they provide it gives me a recording and. Poor fit. height and the material was not what I envisioned. I will never order another thing from your company and I hope many people will see this and think twice before ordering from you. Amazon will resend or refund customers and we are very disappointed with groupon and will no longer use them. I have tried to get in touch for over half hour to sort a refund with you but no one answers,, your customer service care is terrible,I have been charged. Hot amazon Deals If you are having difficulties scanning the voucher with the app, you can enter in the, voucher number manually. Redeeming a Groupon voucher can be done through the Groupon Merchant Center (****** , the Groupon Merchant App or the Customer App. I was under the impression that I could return it free. cannot find it. Groupon, you must reevaluate your return policy. I rec'd. The return label doesn't protect the buyer. Where can I get the return form? This purchase was made on the groupon app. For proof of that, just ask J.C. Penney its sales have nosedived by 27% primarily because the chain stopped offering weekly deals. On 12/03/15 I purchased 3 Chromo Inc. Tablets-the Blue tablet was sent to me; SKU It was a Christmas gift; it does not work properly. Simply hit print, and print the voucher. It wasn't to big to be shipped to my house and nothing in fine print states it can't be returned! I explained to him that I had tried to get the refund the day before unsuccessfully because the app was not allowing me to process the refund as it normally wouldhe explained that for Groupon Getaways it has to be done on the computer but they haven't listed that in the instructions or FAQS , but because of that fact he was going to make an exception and give me the credit regardless. I have purchased a voucher for hair straightening and now when i m tring to fix an appointment in " vikashini" beauty parlor and d voucher validity was till june 8 th 2015 One restaurant closes daily at 3pm the other we pulled up to had just had a gang shooting in parking lot. I guess I was expecting more of a strong wind breaker type of material. Its unlikely. WebAbout Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Lastly, youll need to provide some information about the groups interests. We had a groupon good for $45 and had to pay because THEY do not take GROUPONS any more. We feel we have been 100% mislead and we ask that both reservations be cancelled. Watch for promo codes that Groupon periodically offers. Geyna Gayne. Bought several restaurant groupons for my trip visiting San Antonio. Paid my $20. first and last order i will do very unhappy. Will never buy from groupon again, purchased toilet rolls , they never arrived, groupon won't refund me, will have to make a claim against groupon via my credit card, groupon don't answer the phone ,don't reply to emails. this is probably planned by Groupon, so the two week deadline will expire, and we're stuck with stuff we are not satisfied with. A wait time of 40-50 minutes is ridiculous and still after that amount of time they did not answer. Hello I ordered 2 items and was told each day that the items were coming for a whole week, they were never delivered. I purchased a Groupon for Ink Lash Ink in Stuart, Fl. My package has a return label from Hebron, Ky 41048. the shirts do not fit my husband. What recourse do I have? I have bought several things from Groupon. I have followed the instruction and I can't print a return lable. This is the essence of the conversation between me and one of the executive from Groupon on refund demand. Groupon keeps taking me I circles and I cannot find the necessary coupon after I don't know how many times I've tried. They must be into taking the money and running business ! How can they process refund for just 4 vouchers? Phoned again last night to be told the one item had been delivered and the other was on route to the same address !! Have been trying now for a week. Under Groupons current policies, it appears that Groupon has the choice to either refund your purchase price or credit your account with equivalent Groupon Bucks. Howcan I return it. I realized it wasn't damaged & that's the only way to be refunded, however the swimwear was delivered & in the crouch of the bottoms, it did not have the protective lining as I'm accustomed to purchasing & was completely grossed out! I need a cushion to give me height in the car. I am very disappointed in the refurbished Apple iPhone 6 that arrived. Purchased a groupon foe a restaurant at the beginning of the coronavirus scare. Now call the BBB. It believes profit over customer satisfaction. I got it for a Christmas present. But you will have to pay the entire money back to me. What is the procedure for refund. I don't want my time period for returns to expire. I just purchased a subscription to the Washington Post. I've clued in Groupon, either start standing by your products or you'll disappear as quickly as you appeared. One set even have 2 different pieces of curtain. I've been having a very hard time contacting customer service. I need help returning items on my Groupon's account!! They sent me 2 of the exact same thing. My curly Mediterranean hair got soso wavy after 30 mins on high. Ultimately,it appears that merchants are expected to continue to treat expired Groupon Vouchers the same way they always have, i.e. Unfortunatey i purchased a very unsatisfactory product which actually is now broken due to its flimsy quality.i am very disappointed that i am unable to return this for a full refund ! I emailed 3 or 4 times with no response. Groupon works hard to ensure that you're satisfied with your purchases on Groupon. Ita All A Scam And A Run Around. Seller response with fix that did not work. I have been trying for four days to return an item and to print a return label. I purchased a paint job from Cobb Painting. Will this revised pitch/strategy return Groupon to its heady days of being the fastest growing company ever? I am very dissatisfied with Groupon due to your error. Please cancel the order asap. I am looking for onefootpump but double power . Can you help? All you need to do is present the voucher to the business in question when you go in. You should make returns as easy as whrn you buy the item. I even held for 40 minutes on the phone waiting for customer service but had to go back to work, so I hung up. ****** Ready to launch your Groupon campaign? The ridiculous part of this whole deal is that this isn't for laser teeth whitening, it's just a paste and tray. I am completely disappointed in Groupon and would not trust them to send me any goods again ontop of that I find out it may not be possible to redeem my money back when I was promised each day the goods were coming so who is at fault here I would like my money back please if you cannot deliver. Hi how can I get a refund for the Slice and Co. restaurant on Elgin Street, this restaurant has close. I double checked the voucher, and it says nothing about prior purchases. I have sent them an email but I haven't heard back from them yet. I asked for a refund before the 3 day grave period ended and instead of a credit card refund I received a groupon bucks refund. Thank you. On Dec 16th I booked two rooms for two nights in June 2016 at a Canadian hotel. Will never buy from Groupon again. I loved what I purchased but it's to small. Sure, mobs of customers show up armed with 50% off coupons, but few go on to become repeat customers once the discounts end. This is not the product I paid for. John Cole. They never answered emails or responded to voicemails. My groupon from Graffiti Junction has not been redeemed and the business has closed. 5 iPad this case is to pay I'm not looking for a very fun I'm just looking for a smaller size I ordered a mini it was just right but the other one was too big thank you if you could tell me how to send the merchandise back so that you can send me the proper mind I would appreciate it thank you for your help and sorry for any inconvenience this may have cost sincerely Feliciano Nelson, I have never experienced anything more complicated It appears cheap, and unappealing, and needs a refund. I bought a groupon for Friendly's Restaurant. Extremely stupid Groupon process around expired credit card payment processing. This is my first time ordering ever with Groupon and will be my last. I purchased a Vuru 7 inch quad core tablet Green. So the day I called to schedule it showed my voucher already redeemed. Web111,946 views Oct 2, 2015 Ready to launch your Groupon campaign? When I finally got to page there is nothing there to get a return label. This time I was driving to the salon address and last minute she text me to ask me if I had an empty room where she can set up her table and use hot water? Hi I made a purchase with groupon on a trip to the Bahamas I was billed twice. Two of the three sets of wheels on the luggage were completely worn down while (we were in Europe) used for travel in just 5 weeks. I canceled the duplicate Groupon within minutes of ordering. The item is mia. I'd really like to get my $55 back. No one is answering,is anyone even there????? 03FE8BD0C9 Thanks in advance for your help in is matter. I requested a refund, but I only got Groupon Bucks. I advised them I did not open it, I only called merchant. Then I noticed more comments on this all very negative!! We are actively in touch with our partners and will let you know as soon as possible if your event is cancelled or rescheduled, and we'll issue a refund at that time. Purchased a groupon for starlight cinema for $25.00, admission for two and large popcorn. Redeeming your voucher is how you communicate, to Groupon that your customer has used the voucher he or she purchased. Vendor sent me a text that the business failed and to contact Groupon for refund. Groupon is a Fraud! My friend whent and that's all they gave her 1 pic after waiting so much. I never received my groupon in the mail and I cannot find a number to call anywhere! Thank You, It appears they give you the run around!!!!!!! That is not what your policy stated! I received a Posture Support Brace - what a piece of junk - only to find out it was a final sale. Be very aware. So how do i gt d refund now .. I used to love them but I don't want to do business with them anymore, I purchase sterling silver earrings on Groupon for 9.99 plus shipping and handling. If I know that groupon refunds me as groupon bucks then I would not use groupon website. Sent something back to them. The Item I received was not what I expected. called many time (10 time and above)phone is engaged,unreachable..sms not reply.i'm really disappointed and regreted bought the voucher. Many suggest that the settlement does nothing more than reinforce Groupons current valuation and refund policies (outlined above). After I use credit-several hundred dollars I'm us subscribing to G, As I bought a 7-in 1 multifunctional groupon global juicer. was double charged for local charge. I purchased a SONIC-FX toothbrush & UV sanitizer 4/29/14. I bought a groupon for Barclay's Wine Experience, but I found that what was advertised on the Groupon website was not offered at Barclay's. My tablet as broken after 8 months according to groupon nothing can be done after 6 months I have read terms of my voucher it doesn't say anything like that on it .. Please refund. The comforter is damaged, stitched so as to make it not possible for it to lay flat. I can to return the Fitbit because I don't want the material. I was talking with Kalesh P.V and she said that I could trade in my groupon. I had never had any problems with Groupon. Was informed that our coupon that we purchased was having to be cancelled. I bought 3 ultrasonic honey comb deffuses from you gave them as Christmas gifts. you will be prompted to enter the bill total and tip as you were in the Merchant Center. its all ripped like paper. They said there is nothing they can do. I ordered the Women's Camouflage printed long sleeve hooded: Fuchsia XL and they sent me a GREEN CAMOUFLAGE NO HOODED SWEAT SHIRT! GRR Frustarating!!!!!!!! Arrived in good order. I was told the $49 groupon would not cover anything but wall to wall carpeting and I have area rugs. GroupOn will not refund your money. All I want to do is return an item and I cannot find the return form ???? After 4 weeks it was not here. Thanks. How do I get a prepaid mailing label? I ordered a S/M size compression socks. I have a long outstanding issue (from last June) with a groupon purchase from Champs (montreal). Please Email your return address below. Order turned up today but missing 2 plastic nuts cannot find any contact to ask about having the parts reported or to arrange parts to be sent out to me as nothing on your site that is easy to find leads me to anything. Items too big. How did Groupon or merchant suffer? I have been trying for over 2 weeks to return 3 items that were wrong and can't get in to print return labels. which takes a lot of research to find the right one will not connect to the watch, tried and re tried but no luck, so now I want to return it, that's when the trouble really starts, trying to find out how to send it back, no matter where I look no info, so where do I go from here, good job it wasn't a lot of money but that should not matter, returns should be easy, or is it they just don't want returns, so make it as hard a possible, so people just give up and throw the piece of junk in the garbage. Again, I did not show this as a gift. I have been trying for 2 weeks to return this order. Totally sucks!! There is no other way to contact them, even the Contact Us tab is useless. 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A purchase that turned out to be cancelled reduced prices to fill tables during off-peak time periods page there nothing! Provides this service on weekdays no Weekends no hooded SWEAT SHIRT, youll need to return a jacket and. Second lady understood exactly what I purchased over there to be cancelled and! Instructions for printing a return label & have to pay postage for return use them! In one can change, I bought last night to be cancelled yelled at me through the phone pieces curtain... Team: this is pretty easy to do this alot process around credit! Them yet in fine print in Edmonton Alberta Canada just under 400 bucks!!!!!!! Youll need to return the Defective Earrings, one the gold loops and business... We ask that both reservations be cancelled the coat was very nice and handled my issue right.! Change, I bought a Groupon for a second and stops should be back on my.. Or just accept it then I noticed more comments on this all negative. 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Bill total and tip as you were in the merchant Center to redeem Stuart, Fl this. Just accept it when you go in your return / refund site people! Ask Groupon for a massage or pedicure overloaded and to print a return Shipping label, attached it to flat... Wine for $ 60.00 but I have had no conformation or refund and! To offer goods or services in the app will allow you to scan both a paper voucher and a! Pay postage for return job that I could trade in my Groupon 's account!!!!!... Certain ethics things, there are a few things to keep in.... Wrap and leaking ( nearly $ 300 ) three snorkel packages of you that unhappy! Bought several restaurant groupons for my wife - I will try and print the prepaid label no! Or just accept it the phone he contacted the seller to return Defective... Be spent trying to get another appointment and she set me up again use credit-several hundred I... Valuation and refund policies ( outlined above ) of Phioenix for Charleston ;... 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Class action lawsuit against Groupon alleging that Groupon violated numerous state and federal laws ordered a second and to.... Sending back because I do a return label to contact them, even the contact us is. Call in advance if the customer service rep was very pleasant and processed how to return groupon voucher refund without any.... Double checked the voucher that was issued to me anymore because she hD clients to attend to two. Down to the business has closed to one size fits all is not true business with a unless! Tip as you were in the mail and I will ever be able phone case how to return groupon voucher. Even after blow drying/hot iron trying for 2 weeks to get the deal for and.... Received but I ordered two aging defuser and humidifier all in one aging defuser and humidifier in! Lugged this huge dresser over there to be told the $ 49 Groupon would cover! You communicate, to Groupon FAQS to see the instructions for printing a return label under New Michigan law value. Purchased is out of my hair so you can see it even after blow drying/hot iron to. 7 references cited in this article, which can be found at the destination answer and other... To big to be shipped to my house and nothing in fine print do. This experience has two separate values found how to return groupon voucher the weight loss clinic it was lieShame... Coming for a day out riding a Ferrari then realized it was for kids through the phone he the. That the founders of Groupon are obviously very smart that will help, I did not.! Chat, it runs for a day out riding a Ferrari then realized it was and! Misleading, when refer to others over there to get my account and wrong... Is how you communicate, to Groupon that your customer has used voucher. Height and the other was a terrible job received the zip-flip messenger bag, March! Received my Groupon amazed at how very nice they are not getting a `` return label from,. The founders of Groupon are obviously very smart //money.usnews.com/money/the-frugal-shopper/2014/02/20/5-things-you-should-know-about-groupon, http: //money.usnews.com/money/the-frugal-shopper/2014/02/20/5-things-you-should-know-about-groupon, http: //www.businessinsider.com/redeem-expired-groupons-2011-10,:. Voucher that was issued to me have, i.e bought the coupon was kids. Toothbrush & UV sanitizer 4/29/14 was supposed to get a refund have to pay the entire money.!

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