Figure 2.2: Percentage that use a Managed Service Provider (MSP), Bases: 1,243 UK businesses; 696 micro firms; 264 small firms; 149 medium firms; 134 large firms; 82 finance/insurance; 424 charities. We kicked off the series with the most London, UK, October 6, 2015 Urban Network, a London-based Managed Service Provider announced today it has received the CompTIA IT Business Trustmark, a respected industry credential that signifies its commitment to sound business practices and quality service. GDPR and confidentiality are absolutely central to our work were trying to catch up with ourselves about it, but were very conscious about keeping info safe. What role does technology play when it comes to managing information? In his current role, Jon brings his passion for all things cybersecurity to the presentation stage talking about all the wonderful technologies and services that Sophos offer to keep your users secure. Companies that are customer-centric are 60% more profitable than those that arent. Previously, youd have to toggle between accounts. In this sense, cyber security is always not a one-dimensional issue for organisations. For more gradual change and reminders of best practice a multi-pronged approach was favoured. The first time we did the Cyber Essentials it took us a few hours to think over how we would do things differently, but now we would pass it as a matter of course.. How businesses undertake audits is strongly linked to the size of the organisation: Fourteen per cent of charities have carried out cyber security vulnerability audits. Change Password ( User Manual Handbook. User Guides. This is not a perfect mapping many of the steps are overlapping and require organisations to undertake action in the same areas but it gives an indication of whether organisations have taken relevant actions on each step. Web Development, SharePoint, Microsoft 365, IT Consulting, Identity Management, Cloud Migration Aztech IT Solutions is an award-winning managed service provider, serving small and medium sized enterprises across the UK and internationally. Prof. Bob Stewart, Strathclyde University. Vulnerability in Microsoft Teams granted attackers access to emails, messages, and personal files A vulnerability in Microsoft Teams could allow a malicious actor to steal sensitive data and access a victims communications, researchers have warned A vulnerability in Microsoft Teams could allow a malicious actor As we covered in our previous blog, the advancements in technology in the modern age have been enormous they have revolutionised the way we work and changed the way we go about our daily activities. As in previous years, we asked organisations about their cyber insurance policies. She is one of the founders of the Unicef Data Hub for Children, and always ensures there is a social aspect to everything she does in order to benefit the people of Scotland or further afield. Cyber warning issued for key healthcare organisations in UK and USA, COVID-19: Financial Implications for UK-based MSPs, Working from home: Cybersecurity tips for remote workers, Coronavirus now possibly largest-ever cyber security threat, Misconfiguration of accounts stand for 82% of Security Vulnerabilities, Coronavirus: How hackers are preying on fears of Covid-19, Rail station Wi-Fi provider exposed traveller data, Virgin Media data breach affects 900,000 people, Norton LifeLock phishing scam infects victims with remote access trojan, Over 120 million Decathlon accounts hacked, Game over! Head of IT Service, Registers of Scotland. Removable devices are portable things that can store data, such as USB sticks, CDs, DVDs etc. Urban Network joined CompTIA UK Channel Community in 2014 and has been an active member. patch management (i.e., applying software updates). There was a clear difference in attitudes on whether or not an organisation would pay a ransom or not. Finance and insurance (65% say it is a very high priority, vs. 38% of all businesses); Health and social care (59% very high priority); Information and communications (58% very high priority). Charities with an income of less than 100,000, Charities with an income of 500,000 or more, Charities with an income of 5,000,000 or more. We have specialist technicians with years of experience providing high quality certified structured cabling, and CCTV installations. Do you know we watch 4000 hours of movies a month? Passionate about doing the right thing for the customer, something that is part of the Cisco culture. Davie is passionate about Technology and the amazing things we can achieve by harnessing the collective power of people, process, information and technology through collaboration between Public and Private sectors, each other, fellow tech companies, customers and our customers, customers. As the Director leading the development and growth of the Glasgow City Innovation District (Scotlands first Innovation District), Alisdair is a board adviser to several of Scotlands leading, prominent Digital Product SMEs. Fake Amazon Representatives Involved in Englands Phone Scam, Chrome Web Store hit by fraudulent transactions. She has travelled the world advising companies in how to automate processes, especially in the invoice automation arena. Microsoft Modern Workplace applications improve employee productivity and satisfaction and create more seamless communication across the business whilst promoting collaboration and maintaining the security and integrity of systems and data.. UNITE Packaged Business Solutions. Its not always easy when theyve got you over the barrel.. This work focusses on the development of a future pipeline of talent to support the digital transformation of health and care services in Scotland, engaging with a vast network of partners in schools, further and higher education, in digital health and care industry, the health and social care sectors, Scottish government and the third sector. For a full scope of MSPs available please run an extended search. Many also have tablets, such as iPads and Android devices. Earning this credential identifies Urban Network as Our customer is a London based transformation consultancy, providing business coaching, executive placements, leadership training and workforce assessments to name a few services. She spent five years on the board of the global telco group, , two years as Chair. This is a new Unit, part of the Digital Directorate and Eilidhs role is to head up the Connecting Scotland programme. In some larger organisations there were cyber security experts in senior roles. Although small organisations had challenges due to a smaller number of employees, larger organisations tended to struggle because of the larger number of service users. The aspects most often covered by policies are data storage and the appropriate use of IT devices. Todays office needs to accommodate a variety of ways of working. Urban Network merges with Heart Business Systems and Kerbury Business Centre. Our ethos is . All figures quoted in this report are from the weighted outputs. One stop portal for BITS Students and Faculty to access various e-services offered on campus The government-endorsed Cyber Essentials scheme enables organisations to be independently certified for having met a good-practice standard in cyber security. Cloud Services. However, we also find that enhanced cyber security leads to higher identification of attacks, suggesting that less cyber mature organisations in this space may be underreporting. We are delighted to announce that Urban Network have received double nominations in this years Network Group Awards in two categories: Business to Business Reseller of the Year and Managed Service Provider of the Year. At Urban Network, apprenticeships are an important part of our culture which focuses on people. And as with other cloud-based endeavors, this presents both opportunities and challenges. (Image credit: GettyImages) A Virgin Media database containing the personal details of 900,000 people was left unsecured and accessible online for 10 months, the company has admitted. Cloud file storage revolutionized the way we handle documents. We lay out this approach in detail in the Technical Annex, In calculating these margins of error, the design effect of the weighting has been taken into account. He became an honorary Professor at the University of Glasgow in 2019. Please email Admissions (admissions@surrey.ac.uk) with any queries. Some policies gave access to legal help and expertise, as well as a forensic analysis of what caused the breach. The team also administers masters studentship funding in digital health and care for the Scottish universities, working to strengthen that domain across the Scottish education landscape. This refers to how files are classified (e.g. Since joining Sophos in 2011 Jon has enjoyed numerous roles from Channel Manager via Firewall Specialist to sales engineer. A strategic and practical thinker, she has developed and delivered a number of innovative projects in Orkney. However, the overall data masks some large differences and movements by business size. Third-party access to an organisations systems; suppliers storing the personal data or intellectual property of a client organisation; phishing attacks, viruses or other malware originating from suppliers. Following this, Andrew performed Technology management & delivery roles across Construction and Utilities with New City Vision and Energetics Networked Energy. Through and unrivalled mix of health and social care datasets, professional capability and it's leading technology platform (SEER) it supports the development of insights with partners, including Public Health Scotland, Health Boards, local and national government. Our survey maps the five areas to individual questions. Paul is a member of the Board at South of Scotland Enterprise, Scotlands enterprise agency for Dumfries and Galloway and the Scottish Borders. These findings are largely consistent with previous years, though reports are now made more frequently to the Action Fraud website/helpline than directly to police forces. The Charity free@last has had a boost to its available hardware at its Community Centre in Nechells in the form of 4 new highly specified PCs from the Birmingham office of Urban Network. It is a real email that was sent to one of our generic email addresses. We ask charities separately about two types of online activity that might affect them, over and above private sector businesses: It is more common for high-income charities to allow people to donate to them online (65% of those with 500,000 or more) and to have beneficiaries that can access services online (54%) when compared to charities overall. Luckily our tech guys have picked up 9 simple and free tools for you to help keep your computer performance at its best. Figure 3.6 shows the trend over time for board members taking on cyber security responsibilities. Visit boxxe In these organisations, we may have been directed to another senior individual with more day-to-day responsibility for cyber security, such as a senior IT colleague. Each year, the survey has asked whether organisations have a range of technical rules and controls in place to help minimise the risk of cyber security breaches. Ashley Ellis, M.D. These cookies track visitors across websites and collect information to provide customized ads. Just over a third of businesses (37%) and just under a third of charities (31%), have a requirement for their people to use two-factor authentication when accessing their network, or for applications they use. Information and communications firms (74%) and finance and insurance firms (69%) continue to be more likely than the average business (54%) to have taken any of these actions. In this series of blogs, we will be exploring some FREE Microsoft 365 Subscription from Urban. We wouldnt pay out; we couldnt afford to pay out.. I imagine that we would always take the line of not paying out unless we couldnt recover adequately in which case, we might think about paying out but I would be 99% certain that we would recover over 90% of our data without having to pay out a ransom.. Paul Winstanley, CENSIS, Douglas Shirlaw, COSLA Andrew Hendry, Police Scotland Albert King, NHS National Services Scotland (NSS). This month is a special month for Urban Network: our 15th anniversary! Cyber Security Team (4/48) Sharing her thoughts on the subject is Aleksandra Scrutinize those SMS messages before you click. This combined figure of 95% puts the sector above most others. Please see ourcode transfer and recognition of prior learning guide (PDF) and recognition of prior learning and prior credit web page for further information. Due to this rapid development, the strain on in-house Whats New in Teams Displays? Malvertising, short for malicious online advertising, is a combination that describes the cybercrime of using advertising on websites to proliferate malware. Lee is passionate about education and developing digital skills for learning, life and work. For example, for a question where 50% of the 1,244 businesses sampled in the survey give a particular answer, the chances are 95 in 100 that this result would not vary more or less than 3.4 percentage points from the true figure the figure that would have been obtained had the entire UK business population responded to the survey. The majority of costs for smaller businesses are reported as immediate direct costs after an incident, with indirect costs seen as another significant outlay. For businesses the figure is similar to last year (42%), but still below the last pre-pandemic survey where 52% had reviewed policies or documentation in the past six months. This year, we made significant changes to the wording and ordering of these questions in the survey, in order to improve the accuracy of the data. In the previous blogs in the series, we have explored the ways in which cybercriminals attack your systems and some of the fundamentals you need to implement to ensure the best possible cyber security infrastructure for your business. It seems you cant read an article on cybersecurity without it coming up. Small business. *I Wundschorf my own oakley tinfoil carbon flaxseed meal in a Vitamix. As more organisations had to pivot to allow home working, the feedback from the qualitative strand suggested this made it harder for organisations to centrally implement and manage technical controls covering all their users. Douglas has worked at the forefront of digital technologies and new media in Scotland for over 20 years. The key market in North America is the US. This allowed for a consensus to be built and meant that they were implemented gradually. This could, for example, include literature, music, product designs, logos, names and images created or bought by the organisation. The business sample for the 2022 publication is 12% smaller than the previous year due to homeworking practices creating significant challenges in contacting survey respondents. The same is true for high-income charities, with six in ten (58% of those with 500,000 or more) saying they outsource. Business sector groupings referred to across this report, and their respective SIC 2007 sectors, are: Analysis of organisation cyber security split by geographical region is considered to be out of the scope of this reporting. As Figure 6.2 shows, organisations do not tend to report breaches. In the last blog in the series, we explored cyber security and how it should be at the forefront of concerns within a business, we looked at different methods that cyber-criminals use to attack your systems and learned how damaging they can be. They are: A majority of firms in the finance and insurance sector have stated they have most facets of a response plan in place. As shown in Figure 2.2., four in ten businesses (40%) and almost a third of charities (32%) use at least one MSP. Login to add posts to your read later list, 09:00 - 09:10am : Welcome and Chair's opening remarks, 09:10 - 09:20am: Ministerial keynote - Changing how we do business to enable effective digital government, 09:20 - 09:35am: Getting digital government right. This was because the organisations board or senior leaders were able to drive the change as opposed to IT staff having to lead it. In her role as Chief Marketing Officer, her main objectives are to build a recognisable and highly commended brand to reflect the valuable and life-changing activities that take place at CodeClan. This compares to 25% of medium sized firms and 10% of micro/ small businesses. Proud to be an SME, we're a Microsoft Gold Partner and solution integrator founded in 2014. allowing respondents to change or revalidate their responses (e.g., after further consultation with colleagues), in a follow-up online survey. Trusted by our clients, we collaborate to deliver complex, innovative technology, engineering and industry solutions that , As a proud Microsoft Gold Partner we specialise in affordable configuration and development of user friendly solutions built using the Microsoft Dynamics 365 (D365) platform. One hopes that were using suppliers that are over the level of surety that that is just part and parcel of what they do. Davie is based just outside Glasgow and is the Leidos UK Solution Architect (SA) Capability lead and is also the accountable SA for all customer proposals in Scotland. Its not something that is his concern for us. We have explored two of the five controls already (Firewalls and a Secure Configuration) and will now delve deeply into the third Malware Microsoft 365 will tell your boss if youre misbehaving online Microsoft is working on a couple of updates for its productivity suite that will help businesses keep closer tabs on the ways their employees are using the web. In terms of the specific changes made, there are a wide variety of responses given, and no single response appears especially frequently. Overall adherence to cyber security standards appears to be similar to that reported for 2021. The proportion of businesses and charities reporting any breaches or attacks has remained similar to last year. Then, hackers look for loopholes that allow them to breach a system through that code. Please be aware: the course content and modules listed for this course are subject to change for the 2023/24 academic year, whilst we undertake a curriculum design review. Most businesses begin the year with the hope of growing and improving operations. Why Secure Configuration is important? Theyll just tell staff whats expected when it comes up and think thats good enough. Figure 3.7: Proportion of organisations that have sought external information or guidance in the last 12 months on the cyber security threats faced by their organisation. Ian has over 30 years of experience in the IT industry working across a variety of organisations and roles. To apply online first select the course you'd like to apply for then log in. Sophos; Sky TV. This could be because businesses continue to struggle to monitor multiple endpoints as remote working continues, where last years qualitative interviews highlighted this as a key issue. Backup & Recovery, SharePoint, Networking & Wi-Fi, Microsoft 365, Managed IT, IT Consulting AG Tech Solutions is a born-in-the-cloud professional services organisation focusing on DevOps, Cloud Migration and Automation for businesses throughout the United Kingdom and West Europe. This is more common among medium (64%) and large (79%) businesses and within high-income charities (67% of those with 500,000 or more). She has over 20 years experience in the Technology sector and started her career with Dell computers in Ireland, she joined SBRC in April 2020 from The Data Lab where she was Director of Business Development working with industry and academia to maximise the value of data for Scotland. We then asked about the procurement processes, specifically if cyber security was considered as an important factor when selecting an MSP. What General Data Protection Regulation (GDPR) means for UK small businesses? When looking at business continuity plans, significantly more micro businesses have plans that cover cyber security than in 2021 (32% vs. 26% last year). Virtualization, Backup & Recovery, Cloud Migration, Domain Hosting, Email Security, Identity Management WatchGuard, Dell, Fortinet, HP, Microsoft, Mimecast Espria has over 25 years of service to clients. We shouldnt have to sit back and suffer with the dangerous rate of attacks taking place, why should we not learn lessons from whats happened and use those lessons to better advance our defences for next time? Network connected devices, like personal assistants, locks, alarms, or thermostats. Lets show you how you can use the flexible pre-built templates available in Jira Service Management, and apply them to your workflows. As noted in previous years, the more substantial rise for charities between 2018 and 2019 is likely to have been driven by the introduction of the General Data Protection Regulation (GDPR) in early 2018. Kimberley has 25 years valuable experience of programme and project management, including 14 years in local government implementing major IT change programmes. What people expect from their workplace has changed. These can be devices such as TVs, building controls, alarms or speakers, among others. However, supply chains themselves pose an entry point for attackers and so organisations become only as resilient as their weakest supplier in their supply chain. The global pandemic served as an accelerator and Peter says that the cyber-attacks on his company are relentless. He is a keen sailor, photographer and classic car enthusiast. Today, the company shared a bit more information about the As we have explored, the Cyber Essentials accreditation has five key controls that need implementing and maintaining to a high standard to make a successful certification possible. As Figure 3.9 shows, awareness of Cyber Essentials continues to gradually increase year on year. In case you missed it, Windows 11 features a completely redesigned UI, new aesthetics, Auto HDR for games, Android Apps, and much more. These include: Please be aware: the course content and modules listed for this course are subject to change for the 2023/24 academic year, whilst we undertake a curriculum design review. Two-Factor, or Multi-Factor, Authentication is an electronic authentication method in which a user is granted access to a network or application only after successfully presenting two or more pieces of evidence to an authentication mechanism (e.g. Nearly half of businesses (45%) and two-thirds of charities (64%) say that staff in their organisation regularly do this, as Figure 2.3 shows. This was seen to give them improved detection capabilities, as it would be difficult to acquire this kind of information in-house, due to competing priorities within an organisation. A figure that rises to almost eight in ten (77%) among the very largest charitable organisations (income of at least 5 million) covered by the survey. Over nine in ten businesses (92%) and eight in ten charities (80%) have at least one of the items listed in Figure 2.1. One answer Microsoft Teams, UK Power Grid Biz Suffers Outage After Cyber-Attack, Attacks on Banks Spike 238% during pandemic, Business challenges: solved. Case Study | The University of Buckingham, Pragmatiq and The University of Buckingham worked together to move the university away from a legacy excel-based system [], #CRM, #Dynamics 365, #Microsoft [] more. Where relevant, five in ten businesses (51%) and four in ten charities (41%) have had their cyber security strategy reviewed by a third party, such as IT or cyber security consultants, or external auditors. Jane Chen Huang, M.D. This includes 8 years at Sky leading technology and business change projects. The same can be said for the information communication sector (62%). The additional option of an MSc with a placement year will allow you toget experienceofcyber-securityappliedinresearch and developmentin the real-world. The first two of these sectors were also above average in the 2021 survey. The source of part of this data set was traced to People Data Labs (PDL), a data broker based #3, Recruitment = Communication. He was previously the Minister for Trade,Investmentand Innovation. NEW YORK, Dec. 6, 2022 /PRNewswire/ -- According to Technavio, the global cybersecurity market size is projected to grow by USD 203.5 billion from 2022 to 2027. Follow these simple steps in the infographic 10 steps for A strong password is your first defence against hackers and cyber criminals. The Government has extended the Connection Voucher Scheme with 40m of Miz is our Helpdesk Analyst apprentice and has been with Urban Network for more than a year. Research & Skills Manager, Digital Health & Care Innovation Centre. Margaret is currently leading a number of scale up digital programmes in the context of the COVID emergency. Ransomware has become a topic of concern for many organisations due to its prominence in the media and potentially devastating impact. Douglas has worked at the forefront of digital technologies and new media in Scotland for over 20 years. The Browser wars: Microsoft Edge is showing the first signs of weakness Microsoft Edge Microsoft Edge, the companys flagship web browser, has enjoyed rapid growth since it went live last year, but new figures suggest the service may have reached an abrupt plateau. Find out more about postgraduate student finance. Among those that have identified any breaches or attacks, 34% of large businesses had some sort of negative outcome from these (vs. 20% overall). This is very similar to the proportion among large businesses (34%). This work was carried out in accordance with the requirements of the international quality standard for Market Research, ISO 20252, and with the Ipsos Terms and Conditions. The Department for Digital, Culture, Media and Sport would like to thank the following people for their work in the development and carrying out of the survey and for their work compiling this report. more charities report backing up data securely via other means (up 10 points from 40% to 50%); more charities also report using a virtual private network or VPN for staff connecting remotely (up 6 points from 20% to 26%); despite this relative strengthening of charities activities, in all three cases the figure remains below that for businesses. Alisdair is the co-founder of the internationally acclaimed Turing Festival (now Turing Fest) and at the inaugural Scottish Tech Startup Awards was awarded the first Tech Ecosystem award where his peers recognised his expertise and commitment to developing Scotlands tech ecosystem. We work with ambitious, culture-focussed organisations to create employee experiences that attract and retain the brightest talent. Weve seen several attacks on the supply chain occur in 2021 that had wide-reaching consequences. Accreditations. He currently services as the Co-Chair of the Data Supercluster for the US National Institute of Standards and Technology. 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