I'm at a loss as to what I should do next. The iPad I'm trying to set up is a 5th generation cellular model, brand new out of the box. I'm trying to use Apple Configurator to set up an iPad as a managed device. Provisional Enrollment Failed. 11:30 AM. 06-02-2021 Adding iOS Devices to DEP with Apple Configurator 2.5 - YouTube 0:00 / 5:08 Adding iOS Devices to DEP with Apple Configurator 2.5 43,878 views Jun 5, 2018 200 Dislike Share Save Jamf. Manual Configuration. Youre now watching this thread and will receive emails when theres activity. 2. I use ManageEngine MDM together with Apple Configurator 2 for Enrollment. 09-28-2017 Prepare with: Select Manual Configuration as value. Provisional enrollment failed. There are some similar responses, but none of them were of too much help. 10-30-2020 Apple Configurator allows you to enroll iOS and tvOS devices in Jamf School if the devices are not eligible for Automated Device Enrollment (formerly DEP), such as donated devices. Reddit and its partners use cookies and similar technologies to provide you with a better experience. It links with DEP for enrollment and VPP for apps. So I would say the period starts when the device receives the apps and policies. May 05, 2021, by In Jamf Pro, go to Mobile Devices and then PreStage Enrolment -> Click on the existing PreStage enrolment or create a new PreStage enrolment -> Go to scope & click refresh button -> Click edit and assign the iPads that has the modified date: "added less than a minute ago" In Apple Configurator 2.5 | Content (except music \u0026 images) licensed under CC BY-SA https://meta.stackexchange.com/help/licensing | Music: https://www.bensound.com/licensing | Images: https://stocksnap.io/license \u0026 others | With thanks to user RJT (apple.stackexchange.com/users/309395), user Fexception (apple.stackexchange.com/users/308891), and the Stack Exchange Network (apple.stackexchange.com/questions/341848). Open your Meraki Dashboard and go to Systems Manager > Manage > DEP. Once your device is recognised and appears in the middle of the screen, select it and click the " Prepare " button from the top bar of the app. It is "released" from Apple Business Manager - ABM. [MCCloudConfigErrorDomain - 0x80EF (33007)", @Nathan Blasacthis is no longer possible via ABM, by Turns out it was still in our district DEP account! What is a "cloud configuration"? They checked the devices that I was trying to add and indicated they are or were enrolled in our Parent School District DEP. Some months later.. ;) but is it resolved? Find out more about the Microsoft MVP Award Program. Provisional Enrollment Failed. For detailed Apple Configurator 2 requirements, see Requirements in . Add a payload: Select this option in the list on the left, then edit the settings. The cloud configuration for this device is invalid". This site contains user submitted content, comments and opinions and is for informational purposes only. Sharing best practices for building any app with .NET. Trying to make sure users on iPhones supervised using Apple Configurator 2 cannot enable Address Book and Calendar iCloud sync. Whether you're provisioning iOS, iPadOS, and tvOS devices in your organization or servicing existing macOS devices, learn how Apple Configurator can help with key workflows. By enrolling with Apple Configurator, the devices are enrolled in Jamf School as supervised or via Automated Device Enrollment. The cloud configuration for this device is invalid". on This was a phone we had received from Apple as an Applecare replacement FWIW. I called AppleCare Enterprise. I never see that screen. 06:22 AM. Posted on This error on Apple Configurator Provisional enrollment failed: device is already in Device Enrollment Program occurs when the device you are trying to enroll is already available in the ABM portal. Provisional DEP enrollment using Apple Configurator. On the Prepare Devices page, provide the following information and click Next. I'm seeing the same thing. Create a Blueprint It basically translates as : "This device is not eligible to add to your Company's DEP", Posted on Posted on . 05:24 PM. I can see both Wifi and Cellular connections in the status bar, as well as two arrows rotating in a circle that look like some kind of activity indicator. Use Apple Configurator for Mac to deploy iPad, iPhone, iPod touch, or Apple TV devices in your school or business. Have you tried perhaps resetting the device manually, and uploading the serial to ABM? iPod Nano (7th Gen) Posted on Nov 18, 2022 12:23 PM Reply Me too All replies 1 reply MrHoffman Level 10 99,395 points Nov 18, 2022 12:47 PM in response to Apple_Configurator Things to try, before contacting Apple: While trying to prepare the device with Apple Configurator and moving it to Apple Business Manager, I am getting the following errors: "Configurator requires user interaction to install the profile "Wifi" on "IPhone" because it is not supervised". If it worked, then your device made it into your organization's account. Just spoke to Apple Deployment services and they quickly resolved this issue.Go to System Preferences>Sharing> turn off Content Caching, Turn on Internet SharingGo back to Configurator 2 and prepare the device. I was getting this error and there was a miscommunication about it having been deleted from our DEP. Previously I have succesfully added one device to Apple Business Manager with another MacBook Pro, Now I switched to a (different) MacBook Air 2017 and am trying to enroll a new iPhone, Invalid Profile [MCProfileErrorDomain - 0x3E8 (1000) ], iPhone is brand new directly from a retailer so I cannot imagine it to be previously associated with another MDM. 05:48 PM. Provisional Enrollment Failed. Open the Microsoft Endpoint Manager admin center portal navigate to Devices > iOS/iPadOS > iOS/iPadOS enrollment > Apple Configurator to open the Apple Configurator | Profiles blade On the Apple Configurator | Profiles blade, click Create to open the Create Enrollment Profile wizard. In the Microsoft Endpoint Manager admin center, choose Devices > Enroll devices. Enrolling with Apple Configurator requires that you USB-connect each iOS/iPadOS device to a Mac computer to set up corporate enrollment. iOS devices supported by Apple Configurator 2 . This period begins after the device is activated, and once the 30 days are up, the device can only be released through Apple Business Manager. Learn about Jamf. In the end, when I went into DEP and added the SN to my Jamf Pro server, it took it even though there was no indication that a new SN had been added to DEP via any process. Please support me on Patreon: https://www.patreon.com/roelvandepaarWith thanks \u0026 praise to God, and with thanks to the many people who have made this project possible! What's new in Apple Configurator for Mac. This error typically occurs when you connect your device to a Wi-Fi network before starting the Apple Configurator enrollment process. Under Create Enrollment Profile in the Basics tab, type a Name and Description for the profile . Apple: Provisional Enrollment Failed. Mayunk Jain For all other iPad it goes on without any issue. 01-15-2021 If you already use Automated Device Enrollment and want to supervise mobile devices that were purchased outside of your Apple deployment account, this workflow allows you to enroll any iPad, iPhone, or Apple TV with Automated Device Enrollment, and then . Follow these steps to create an enrollment profile to enroll macOS devices with Direct Enrollment. Posted on 09-15-2020 To deploy devices using manual enrollment and a dynamic enrollment URL, you need: Jamf Pro 9.96 or later . A Mac with Apple Configurator 2 installed . Click again to stop watching or visit your profile/homepage to manage your watched threads. You might have to click " Trust " in your device to allow the connection. Information and posts may be out of date when you view them. Apple Configurator for Mac User Guide. Following these steps appears to resolve this issue: 1) Perform DFU wipe on iPad 2) Prepare device in Apple Configurator 3) Assign device to DEP at school.apple.com 4) Assign device to Prestage in JAMF 5) Click OK/NEXT through the initial setup screens on iPad Disclaimer: All information is provided \"AS IS\" without warranty of any kind. [MCCloudConfigErrorDomain - 0x80EF (33007)]Helpful? Check if the device is available in the server titled Devices Added by Apple Configurator 2 or is assigned to a different server in the ABM portal. Please contact me if anything is amiss at Roel D.OT VandePaar A.T gmail.com Posted on For more information, please see our on Rendred 4 yr. ago. 06-08-2021 Connect the WIFI connection after choosing your language and region. When applying the blueprint with AppleConfigurator I got the following error: Code Block [MCCloudConfigErrorDomain - 0x80EF (33007)] I've done a few Google searches on it, but am still coming up short on answers. Posted on Select Add to Apple School Manager or Apple Business Manager. Sometimes I see this message in the Apple Configurator: "An unexpected error has occurred. Note: If Setup Assistant doesn't show the pairing pane on the iPhone or iPad you want to add, return to the Home Screen on your iPhone, then tap the Apple Configurator app again. Checkmark the devices you want to assign DEP settings. [MCCloudConfigErrorDomain - 0x80EF (33007)] I called AppleCare Enterprise. Youve stopped watching this thread and will no longer receive emails when theres activity. Jamf does not review User Content submitted by members or other third parties before it is posted. All postings and use of the content on this site are subject to the, Additional information about Search by keywords or tags, Apple Developer Forums Participation Agreement. My Apple ID has been approved for the Device Enrollment program, I set up two-factor authentication, and I have an active MDM account as well. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. Is physically disconnected from the Mac running Apple Configurator 2. Same error message, different error code.RegardsGraeme, Posted on By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 09-26-2017 Download Apple Configurator for Mac. Control-click the selected devices or Blueprints, then choose Prepare. I've tried to do this at least 10 times now and whenever the Apple Configurator gets to "Step 2 of 3: Activating iOS on the device", it hangs. This worked instantlyIf you require Content Caching on your network, try turning it back on after Internet Sharing is turned on. I've been looking for hours now on how to edit a profile on Apple Configurator but to no luck. on Click Save from the File menu. Privacy Policy. Consistent and intuitive control of media playback is key to many apps on tvOS, and proper use and configuration of MPNowPlayingInfoCenter and MPRemoteCommandCenter are critical to delivering a great user experience. : The cloud configuration service could not verify the identity of this device. You are responsible for your own actions. User can click on it to cancel the enrolment and use it as a regular device. Maybe you can help me believe in the ease of use of MacOS again ;-) ? Config 2 is becoming less useful for large scale deployments. And, coming to iPhone in iOS 15, discover how you can bring Automated Device Enrollment to even more macOS devices. Jamf helps organizations succeed with Apple. Provisional enrollment failed. Do one of the following: Remove a payload: Select this option, then click Remove Payload in the upper-right corner of the payload settings pane. 08:53 AM. Apple Configurator for iPhone makes it easy to add any iOS device running iOS 16 or later or any Mac with the T2 Security Chip or Apple silicon running macOS Monterey or later to your organization in Apple School Manager, Apple Business Manager, or Apple Business Essentials so that you can take advantage of Automated Device Enrollment. What should I do? I have ceased banging head against wall thanks to reading this post. Desc : Provisional Enrollment failed. You do not have permission to remove this product association. You can enroll devices into Intune with Apple Configurator in two ways: Setup Assistant enrollment - Wipes the device and prepares it to enroll during Setup Assistant. 09:45 AM. Posted on After 30-day grace period, device will be locked to DEP. [MCCloudConfigErrorDomain - 0x80EF (33007)] No views. No error messages, no further activity, nothing. A Mac with Apple Configurator 2 installed . Apple Configurator also allows you to add devices to Apple DEP while enrolling them in MDM using Apple Configurator. 09:26 AM. Enroll in MDM Server. 04-19-2018 By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Do you have any other ideas on how to proceed? Choose Actions > Prepare. Preparing device for Apple Business Manager, Microsoft Intune and Configuration Manager, Re: Preparing device for Apple Business Manager, How to manually add devices in Apple Business Manager (ABM) or Apple School Manager (ASM), Microsoft Intune expands macOS app management support, Configuring System Center 2012 Configuration Manager SP1 to Manage Mobile Devices Using the Windows Intune Service. Step 3 - Prepare the device. October 28, 2019, by I am getting this message as well trying to enroll a device that was not purchased via DEP into our DEP and i keep getting this very annoying message: The cloud configuration server is unavailable or busy. Update devices. In the Microsoft Endpoint Manager admin center, under Home > Devices > iOS/iPadOS > Apple Configurator, select the profile, and then "Export Profile" Copy the Profile URL from the blade. Enter the SSID, security type, password, and any other relevant settings required to connect to your Wi-Fi network. Use Configurator to add devices to DEP, but do not "Activate and complete enrollment" Log into the DEP portal, find the serial numbers of the recently added devices, and assign these to your MDM server Continue setting up the devices, which should now use streamlined enrollment, as usual". I've looked a lot around this issue and figured out it is only with few device and no matter what you do on the device, the error doesn't go away. Apple Configurator is now more capable than ever. In Apple Configurator , choose File > Open, then locate the configuration profile on your Mac.. make sure you have Enrolled WI-FI profile into the blueprint. Configurator 2.5 DEP Enrollment - An unexpected error has occurred with iPad. Provisional Enrollment failed. On the Enroll in MDM Server page, verify that New Server is selected and click Next. Watching the Apple Developer video for device configuration, there's supposed to be a screen that appears on the iPad called "Remote Management". Posted on Provisional Enrollment failed' The cloud configuration for this device is invalid. Sugg. It will then go through a DEP enrollment workflow. October 16, 2018. : The cloud configuration service could not verify the identity of this device. [MCCloudConfigErrorDomain 0x80EF (33007)]. Again, I'm following all the same steps and profiles that have previously worked with other iPhones that have successfully enrolled/etc. Beginning with Apple Configurator 2.5, You can add mobile devices to your Apple deployment account regardless of where they were purchased. Hi everyone,I had same issue. I am using configurator 2.7 on an ios 11 phone and got the same message. When preparing them in configurator the very last . When using Configurator 2.5 and selecting prepare ipad 13.3.1 Add to Device enrollment program and allow devices to pair with other computers and I have Jamfnow as mdm. I'm trying to apply a blueprint to an iPad Air(1st Gen) using Apple Configurator 2. The process is "provisional" for 30 days: Once you add these devices to Apple Business Manager, you have a 30-day provisional period to remove them from your MDM and Apple Business Manager. Yvette O'Meally An SMTP server set up in Jamf Pro . Substitute your DEP use in Pro and ignore the Now references. Posted on If not do you have any yellow mark or something in the wifi profile? By enabling IT to empower end users, we bring the legendary Apple experience to businesses, education and government organizations. This site contains User Content submitted by Jamf Nation community members. Tap Pair Manually in the lower-left corner of the Setup Assistant, then tap Manual Pairing in Apple Configurator and enter the six-digit code that appears. Continuing maintenance is a breeze. Provisional Enrollment Failed When attempting to apply a blueprint in Apple Configurator, I'm receiving this error message. Watching the Apple Developer video for device configuration, there's supposed to be a screen that appears on the iPad called "Remote Management". From File New Profile Wi-Fi, select Configure. Now it all seems to go fine until the part after preparing the device, in the setup where it prompts to auto configure the device from the organisation that I configured in previous steps. Description "Provide the user name and password to use when enrolling in the MDM server, if needed". . and our Restarts 3. Hello,In using Configurator 2.5 to enroll devices in our DEP I encountered the below error on some of our iPads: An unexpected error has occurred with iPad. Sometimes I hate it, preparing the device with the apple configurator takes a little bit more time. Click on Assign settings. Even if the devices were removed from their DEP they cannot be added to a new DEP. I had the same issue. 09-27-2017 Click again to start watching. Why does my device have an invalid one? [MCCloudConfigErrorDomain - 0x80EF (33007)] - YouTube 0:00 / 2:12 Provisional Enrollment Failed. Plug your device into the computer. Here's the error message," An Unexpected error has occurred with iPad Provisional Enrollment failed The cloud configuration server is unavailable. Remove Default Apps with Configurator 2. 2. I am now able to add this to our DEP! I am coming from the Windows world and am frustrated with a problem I am having. [MCCloudConfigErrorDomain - 0x80EF (33007)] 1. All devices are on their most recent software, Apple Configurator 2, version 2.15 (most recent), Make sure iPhone is removed from ABM (somehow, even if the set up is unsuccessful with the error message, the device ends up in the ABM), Added Wifi Profile (with and without password, I tried both options), Blueprint MDM link with URL and logged into ABM, Optional: add SIM card to have second potential connection (does not make a difference) - without the SIM card I am running into this error (not really a difference)Provisional Enrollment Failed. Jamf is not responsible for, nor assumes any liability for any User Content or other third-party content appearing on Jamf Nation. I've let it sit this way for up to 30 minutes hoping something would happen, but nothing ever does. In the prompted modal screen, select " Configuration . 09-20-2018 Apple: Provisional Enrollment Failed. In Apple Configurator 2, right click the device and select "Prepare". While trying to prepare the device with Apple Configurator and moving it to Apple Business Manager, I am getting the following errors: "Configurator requires user interaction to install the profile "Wifi" on "IPhone" because it is not supervised". (Local OS X Server Profile Manager) Supervise Devices Assign to Organisation Configure iOS Setup Assistant. Assumed these to be our Apple DEP / Administrator account again. This prevented the iPads from being added to any other DEP. The process is similar to the 'Enrollment with Apple Configurator' instructions mentioned earlier in this article, with a few additional steps. The scenario: When following the steps in this document (Enroll iOS devices with Apple Configurator) for Setup Assistant enrollment, you get "Invalid Profile: The configuration for your iPad/iPhone could not be downloaded from [Your Organization Name]" error after accepting "Apply configuration" on the device. This prevented the iPads from being added to any other DEP. david.yenzer - You are correct I did some further testing and found out that if the parent district removes the device using Apple School Manager, by inputting the serial number and choosing to "Release Device" we can then add it with Configurator 2.5 to our DEP. 02-20-2020 Resources 09-27-2017 Is successfully assigned to and enrolled in: A third-party MDM server linked to Apple School Manager, Apple Business Manager, or Apple Business Essentials 03:04 PM, I had a very similar issue and we found that iOS11 needs unauthenticated access to ocsp-ds.ws.symantec.com.edgekey.net iOS10 worked fine but iOS11 didn't. 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